IT support & maintenance

IT support and maintenance is a comprehensive service where MAGIT takes responsibility for your company’s entire IT environment: computer workstations, servers, the network and printing equipment. You no longer need to maintain an in-house IT department – a single experienced team takes care of every technology matter.

We work proactively: we continuously monitor the state of your infrastructure, apply updates on time and resolve issues before they disrupt your work. When a problem arises, we provide help remotely, and if that is not enough, a specialist comes to your office.

The scope of the service is tailored to your company’s size and needs: from on-demand assistance to full ongoing maintenance with an agreed response time.

What you get:

• continuous monitoring and preventive maintenance of workstations, servers and network equipment;
• fast remote assistance for your employees on day-to-day IT issues;
• troubleshooting performed remotely or on site;
• installation of operating system, application and security updates;
• maintenance and configuration of network and printing equipment;
• documentation of your IT assets and recommendations for improving the infrastructure;
• advice on choosing new hardware and software.